All industry solutions

		CRM-project example

CRM Business objectives:

Leads generating:

1. Targeted campaigns.
2. Using the corporate standards for customer interactions.
3. Registering customer preferences.

After-sales relationship and customer service:

1. Regular interactions according to business process.
2. Providing the customer service according to the contract obligations.

Better sales person effectiveness:

1. Vehicle configuration and cost calculation.
2. Automating the document flow (invoices, certificates, orders).

1. Tracking the vehicle delivery from the supplier to the stock.